Privacy Policy

Introduction

Welcome to MyCliq ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mycliq.co, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing the Site and using our services, you consent to the collection, use, and disclosure of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use the Site, and information from third-party sources.

Personal Information

When you register for an account, subscribe to our service, or otherwise interact with our Site, we may collect the following types of information:

• Contact information (such as name and email address)
• Account credentials (such as username and password)
• Profile information (such as profile picture and bio)
• Payment information (such as credit card details and billing address)
• Content you create, upload, or share through our service
• Communications you send to us (such as customer support inquiries)

Usage Information

When you access or use our Site, we automatically collect certain information about your device and usage, including:

• Device information (such as your IP address, browser type, operating system)
• Log information (such as access times, pages viewed, and referring website)
• Location information (such as general location derived from IP address)
• Usage data (such as how you interact with our Site and services)
• Cookies and similar technologies (as described in our Cookie Policy)

Analytics Information

We collect analytics data about your use of our service, including:

• Page views and visitor counts for your MyCliq pages
• Link click data and engagement metrics
• Geographic data of your visitors (country and region level)
• Referral sources and traffic patterns

Shopify Integration Data

If you use our Shopify integration, we collect additional information related to your Shopify store:

• Shopify store URL and name
• Access tokens (securely stored and used to access Shopify APIs on your behalf)
• Product information (such as product IDs, titles, descriptions, images, and prices)
• Order information (for tracking and analytics purposes)
• Customer information (limited to what is necessary for order processing)

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience on our Site
• Comply with legal obligations

Shopify Data Usage

For users who connect their Shopify stores, we use the collected data to:

• Display and manage your Shopify products on your MyCliq pages
• Redirect customers to your Shopify checkout page (we do not process orders directly)
• Provide analytics and insights about product performance
• Sync product information between your Shopify store and MyCliq pages
• Ensure secure and reliable integration between platforms

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of MyCliq, our users, or others.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.

Shopify Data Sharing

For our Shopify integration:

• We access your Shopify data only with your explicit permission through the OAuth process
• We only request the minimum scopes necessary to provide our service
• We do not sell your Shopify store data to third parties
• We may share anonymized, aggregated data for analytics and improvement purposes
• We may transfer data between Shopify and our servers to facilitate the integration

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• Whether we can achieve the purposes of processing through other means
• Legal, regulatory, accounting, or reporting requirements

For Shopify integration data, we will retain your store data until you disconnect our app from your Shopify store or delete your MyCliq account. Upon disconnection or account deletion, we will delete or anonymize your Shopify store data within 30 days, except where retention is necessary for legal purposes.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

• Encryption of sensitive data both in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Secure handling of API keys and access tokens
• Regular security training for our team members

However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

For Shopify integration, we implement additional security measures:

• Secure storage of access tokens with encryption
• HTTPS for all data transfers between our servers and Shopify
• Regular rotation of credentials where applicable
• Principle of least privilege for data access

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

For Shopify store owners, you can:

• Disconnect our app from your Shopify store at any time through your Shopify admin
• Request a copy of your store data that we've collected
• Request deletion of your store data from our systems

International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers are primarily located in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed by us and our affiliated third parties in the United States and other countries where our servers are located.

If you are a resident in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure that any transfer of your personal information complies with applicable data protection laws, including the use of standard contractual clauses approved by the European Commission or other appropriate safeguards.

Legal Basis for Processing (EEA, UK, and Switzerland)

If you are from the EEA, UK, or Switzerland, our legal basis for collecting and using your personal information depends on the specific information and the context in which we collect it. We generally rely on the following legal bases:

• Contractual Necessity: When processing is necessary to perform a contract with you (e.g., our Terms of Service)
• Legitimate Interests: When processing is in our legitimate interests and not overridden by your rights
• Consent: When you have given us specific consent to process your data
• Legal Obligation: When processing is necessary to comply with our legal obligations

For Shopify integration data, we primarily process your data based on contractual necessity (to provide the integration service) and legitimate interests (to improve our services and provide analytics).

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide additional notice, such as an email notification or an in-app message. You are advised to review this Privacy Policy periodically for any changes.

For changes related to our Shopify integration, we will notify affected Shopify merchants directly via email.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@mycliq.co

For Shopify-specific privacy inquiries, please include "Shopify Integration" in your email subject line for faster processing.